Soft Skill courses.
We have five Critical Thinking courses available in this series that focus on introduction to critical thinking, managing deception and fallacies, persuasive arguments, checklists for rational decisions, optimal understanding and explanations. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to…
We have five Contact Management courses available in this series that focus on customer relationship management, sales force automation, CRM implementation, customer experience management, managing customer expectations. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in…
We have five Coaching and Mentoring courses available in this series that focus on getting and giving help, mentoring peers, coaching peers, self-coaching and receiving feedback. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their…
We have five Confirming/Closing courses available in this series that focus on psychology of confirming sales, how to ask for the business, increasing closing ratios, confirming different buyer styles, getting to yes. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant…
We have five Change Management courses available in this series that focus on understanding change, how to initiate and lead change, stages of change transitions, the best way to communicate through change transitions and leading non-stop change. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity…
We have five Career Development courses available in this series that focus on overcoming workplace barriers, assertiveness skills, productive meetings in half the time, conflict management and moving up the corporate ladder. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant…
We have five Building Rapport courses available in this series that focus on greetings and introductions, business etiquette and customer care, building trust and respect, confidence in any situation, building positive relationships. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant…
We have five Listening courses available in this series that focus on authentic listening, increasing concentration, building curiosity, gaining clarity, critical listening. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment.
We have five Product Knowledge courses available in this series that focus on product & procedural knowledge, competitive knowledge, building credibility, developing expertise, industry trend resource. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their…
